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Production Support Engineer

eTeam

 

Toronto, ON, Canada

Posted On: 3 days ago
Experience: 8+ years
Availability: Onsite
Openings: 1
Category: Production Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

Own production incidents and ensure system stability across Windows, Linux, and OpenShift Container Platform (OCP) environments.

This role is on-site.

Responsibilities

  • Handle and resolve production incidents with minimal downtime.
  • Monitor system health using Dynatrace and other observability tools.
  • Execute disaster recovery planning and failover procedures.
  • Automate routine tasks and incident response using scripting.
  • Maintain database integrity for SQL and MongoDB systems.

Required Skills

  • 8+ years of experience in production support and incident management.
  • Deep knowledge of OpenShift Container Platform (OCP) and Kubernetes.
  • Proficiency in Shell Scripting, Python, and PowerShell.
  • Strong understanding of Windows and Linux operating systems.
  • Experience with SQL database management and MongoDB.
  • Familiarity with Dynatrace or similar monitoring tools.

Preferred Skills

  • Experience with disaster recovery execution in cloud-native environments.

Education

Bachelor's degree

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