Description

You will provide advanced monitoring, troubleshooting, and incident resolution for critical applications and systems.

Responsibilities

• Lead 24x7 on-call support, managing rapid incident response and conducting root cause analysis.
• Oversee job scheduling and management via Autosys to ensure successful execution.
• Optimize ECS instance performance and manage S3 storage solutions.
• Troubleshoot delivery failures for SQS/SNS and manage VPC connectivity and security.
• Maintain RDS Aurora database availability and manage secure access via Secrets Manager.
• Oversee Managed File Transfer processes including SFTP and Connect Direct.

Required Skills

• 6+ years of Production Support experience.
• Proficiency with AWS Console and AWS CLI.
• Hands-on experience with ECS, EC2, Lambda, S3, SNS/SQS, and VPC.
• Experience managing RDS Aurora databases and Secrets Manager.
• Knowledge of API Gateway and troubleshooting API failures.
• Experience with Autosys or similar job schedulers.
• Proficiency in Managed File Transfer solutions such as SFTP and Connect Direct.
• AWS Solution Architect certification or equivalent expertise in cloud architecture.

Key Skills

Education

Any Graduate