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Kaizen Technologies, Inc Logo
Production Support Lead

Kaizen Technologies, Inc

 

Dallas, TX, USA

Posted On: 13 days ago
Experience: 5+ years
Availability: Remote
Openings: 1
Category: Production Support
Tenure: Contract - Corp-to-Corp
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Description

You will lead production support initiatives, managing technology-driven projects and ensuring high-quality software delivery. This role is remote.

Responsibilities

  • Define project scope, objectives, and success criteria while tracking progress and KPIs.
  • Coordinate with development and QA teams to ensure smooth deployment, integration, and code standards.
  • Manage risk assessments, mitigation strategies, and post-implementation reviews for continuous improvement.
  • Communicate updates, blockers, and resource utilization to leadership and external vendors.
  • Implement best practices in project management, DevOps, and Agile methodologies.

Required Skills

  • 5+ years of experience in production support or technical project leadership.
  • Proficiency in Java 21 and Spring Boot 3.
  • Experience with monitoring and observability tools: Dynatrace and Splunk.
  • Familiarity with GCP, BigQuery, and Apigee.
  • Hands-on experience with Jira and ServiceNow for ticket and project management.
  • Bachelor's degree in a related field.

Education

Bachelor's degree

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