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Production Support Lead

Openkyber

 

Philadelphia, PA, USA

Posted On: 30+ days ago
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: Production Support Specialist
Tenure: No Preference/Any
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Description

You will lead production support operations for healthcare and payer systems, ensuring stability and rapid resolution of incidents.

This role is on-site.

Responsibilities

  • Lead production support activities within the Healthcare/Payer domain.
  • Resolve complex incidents involving .NET, SQL Server, and SSIS components.
  • Perform advanced database querying, performance tuning, and design reviews.
  • Develop, troubleshoot, and optimize ETL processes using SSIS.
  • Mentor team members on best practices for C# and Web APIs.

Required Skills

  • 10+ years of IT experience.
  • 3-5 years in Production Support leadership roles.
  • Hands-on expertise in C#, ASP.NET, and Web APIs.
  • Advanced SQL Server skills including performance tuning and database design.
  • Strong experience with SSIS for ETL development and optimization.
  • Mandatory domain experience in Healthcare, Payer, or Care Management.

Education

Any Graduate

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