Description

You own the L2/L3 production support for Informatica ETL and data integration solutions.

Responsibilities

• Monitor Informatica workflows, sessions, and mappings to ensure data loads complete on time.
• Analyze and resolve job failures, data issues, performance degradation, and SLA breaches.
• Support incident, problem, and change management processes for data pipelines.
• Perform root cause analysis (RCA) and document fixes and preventive actions.
• Coordinate with data engineers and application teams to resolve data issues and operational requirements.

Required Skills

• 5+ years of experience in a support role.
• Hands-on experience supporting Informatica PowerCenter / IICS / ETL workflows.
• Strong understanding of ETL job execution, monitoring, and workflow/session log troubleshooting.
• Experience with SQL for data analysis and issue investigation.
• Familiarity with Unix/Linux commands and scheduling tools.
• Knowledge of data warehouses, batch processing, and file-based integrations.
• Experience with source-to-target data validation.
• Exposure to deployment, release, and environment management processes.

Preferred Skills

Key Skills

Education

Bachelor's degree