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Production Support Lead

Norgate Technology

 

Tampa, FL, USA

Posted On: 5 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Hyperliner Production Support
Tenure: Contract - Corp-to-Corp
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Description

Lead application production support efforts, ensuring system integration and goal alignment across technology teams.

This role is on-site.

Responsibilities

  • Analyze system logic to identify problems and implement technical solutions.
  • Define system scope and objectives for complex application enhancements and problem resolution.
  • Identify risks, vulnerabilities, and security issues, proposing specific mitigation options.
  • Coach junior analysts and allocate daily work activities.
  • Coordinate work between Data Centres, DBAs, and global technology teams.

Required Skills

  • 6-10 years of experience in production support roles.
  • Strong experience in Corporate Banking or Financial Services environments.
  • Proficiency with Oracle Database and PL/SQL.
  • Hands-on experience with Unix environments, including Linux or Solaris and shell scripting.
  • Experience working in distributed Unix-Oracle environments.
  • Knowledge of batch processing and connectivity protocols like Connect Direct and SFTP.
  • Experience managing support environments, including ticket management, SLAs, and rotas.

Preferred Skills

  • Knowledge of AML, KYC, and Name & Transaction Screening.
  • Experience with Oracle Golden Gate.

Education

Any Graduate

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