Description

You will provide day-to-day application support and manage the production environment to ensure system stability.

This role is on-site.

Responsibilities

• Perform root cause analysis for application outages and drive quick service restoration.
• Monitor the production environment proactively to reduce errors and improve stability.
• Collaborate with infrastructure, development, and testing teams on software, hardware, and server upgrades.
• Act as the primary escalation point for business users and manage end-user relationships.
• Participate in on-call rotations, including nights, weekends, and monthly release events.

Required Skills

• 8+ years of professional experience in application or production support.
• Proficiency with Splunk and Dynatrace for monitoring and logging.
• Experience with Linux and Windows Administration.
• Hands-on knowledge of Java and Spring Boot.
• Strong SQL skills for database querying and troubleshooting.
• Experience managing workloads with Autosys.
• Familiarity with Kafka, CockroachDB, and Redis.
• Bachelor's degree in any field.

Preferred Skills

• Experience in high-availability production environments.
• Strong communication skills for managing business user expectations.

Key Skills

Education

Any Gradute