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Production / Technical Support II

Experis

 

New York, NY, USA

Posted On: 30+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Production / Technical Support
Tenure: No Preference/Any
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Description

You will provide front-line technical support for equities derivatives swaps trading platforms and related applications.

This role is hybrid.

Responsibilities

  • Manage application platform monitoring and conduct root cause analysis.
  • Implement preventative measures to maintain system stability and resiliency.
  • Lead incident and problem management activities with timely stakeholder communication.
  • Support onboarding of new applications and coordinate global team efforts.
  • Collaborate to deploy stable releases and enhance platform performance.

Required Skills

  • 5+ years of application support or development experience in a global trading environment.
  • Proficiency with Linux, SQL, Python, and Java.
  • Experience using monitoring tools such as Dynatrace and Splunk.
  • Familiarity with ITIL Principles and SDLC Processes.
  • Understanding of Global Markets technology ecosystem and equities trade flows.
  • Experience coordinating support with offshore and onshore teams.

Education

Any Graduate

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