Description

Lead end-to-end professional services delivery and business growth for large-scale transformation programs.

Responsibilities

• Manage on-site transformation programs, including budget planning, forecasting, and resource management to ensure profitability.
• Partner with Sales teams to identify revenue opportunities through pre-sales consulting, proposal creation, and contract negotiations.
• Lead governance meetings with client steering committees to align program milestones with future business strategy.
• Direct cross-functional, multi-cultural, and geographically dispersed teams to deliver commitments on time and within budget.
• Act as a trusted advisor to customer executives and SMEs on business transformation roadmaps.

Required Skills

• 10 years of management experience, including at least 3 years at a senior level.
• Proven track record of running multi-million dollar business transformation programs involving complex technical solutions.
• Deep experience in the BSS industry.
• Expertise in writing and reviewing contracts, SOWs, and commercial agreements.
• Strong proficiency in project management methodologies and program governance.
• Experience building and executing on/offshore resource plans.
• Ability to navigate and operate effectively within a matrixed corporate environment.
• Experience managing Netcracker and working with SMEs.
• Ability to travel as required.

Preferred Skills

• Experience providing technical input to Engineering and Product Management for product enhancements.

Key Skills

Education

Any Gradute