Description

You will lead the design, programming, and maintenance of complex client/server and web-based information systems while managing IT task workflows and release management.

This role is on-site.

Responsibilities

• Supervise staff through the full lifecycle of system design, analysis, debugging, and modification.
• Liaise between network staff, department managers, and project review teams to facilitate service delivery.
• Evaluate business objectives to determine the feasibility, cost, and compatibility of system enhancements.
• Manage software release performance and coordinate development cycles.
• Track project status and prepare technical summaries for senior management using the Application Support Scrum Board.

Required Skills

• 8+ years of experience in Customer Relationship Management (CRM).
• Proven experience in Project and Portfolio Management.
• Experience with Application Project Management (APM) and release management.
• Ability to manage software release performance and coordinate development cycles.
• Proficiency in tracking project status and preparing technical summaries for senior management.
• Bachelor's degree in a related field.

Key Skills

Education

Bachelor's degree