Description

Key Responsibilities
Program Management

• Lead and manage multiple projects/programs simultaneously, ensuring alignment with organizational priorities and strategic goals
• Define program scope, objectives, timelines, and success metrics
• Develop and maintain integrated program plans, identifying dependencies, risks, and mitigation strategies
• Drive execution across cross-functional teams including technology, business, and external partners
• Monitor and report program performance, ensuring milestones, budget, and quality targets are met        
• Provide proactive issue resolution and risk management across program initiatives

Scrum / Agile Leadership

• Serve as Scrum Manager / Scrum Master for Agile teams
• Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives)
• Coach teams on Agile principles, Scrum practices, and continuous improvement
• Remove impediments and ensure teams maintain high velocity and efficiency
• Partner with Product Owners to prioritize backlogs and ensure alignment with business goals
• Promote transparency through Agile tools (e.g., Jira, Azure DevOps) and reporting dashboards

Business Case Development & Strategic Planning

• Develop detailed business cases, including cost-benefit analysis, ROI, and risk assessments
• Partner with stakeholders to define value propositions and strategic justification for programs
• Translate business needs into actionable program roadmaps and delivery plans
• Support portfolio planning and prioritization activities

Executive Communication & Leadership Engagement

• Communicate program status, risks, and outcomes clearly to senior stakeholders
• Facilitate executive reviews, steering committees, and decision-making forums
• Influence stakeholders and drive consensus across varying levels of leadership

Stakeholder & Team Collaboration

• Build strong relationships across business units, IT, and leadership teams
• Act as a bridge between business and technical teams to ensure alignment and delivery success
• Mentor and guide team members on best practices in program and Agile delivery

Required Qualifications

• Bachelor’s degree in business, Technology, or related field (master’s preferred)
• 7+ years of experience in Program/Project Management, managing multiple initiatives simultaneously
• 3+ years of experience in Agile/Scrum roles (Scrum Master or Agile Lead)
• Proven experience delivering large-scale, cross-functional programs
• Strong experience in business case development and financial analysis
• Demonstrated ability to create and deliver executive-level presentations

Preferred Qualifications

• PMP, PgMP, Scrum Master (CSM/SAFe) certification or equivalent
• Experience working in hospitality, travel, or vacation ownership industries
• Familiarity with Agile tools such as Jira
• Experience with portfolio management and governance frameworks

Key Skills & Competencies

• Multi-program management and prioritization
• Agile/Scrum leadership and coaching
• Financial and business analysis
• Executive communication and influence
• Risk management and problem solving
• Stakeholder engagement and collaboration

Key Skills

Education

Bachelor's degree