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United Software Group Inc Logo
Program Manager
Posted On: 30+ days ago
Experience: 10+ years
Availability: Remote
Openings: 1
Category: Program Manager
Tenure: Contract - Corp-to-Corp
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Description

Key Responsibilities

Program Leadership

  • Lead end-to-end delivery of MES and Digital Manufacturing programs across multiple manufacturing sites.
  • Define the program roadmap, scope, objectives, milestones, delivery approach, and success measures.
  • Manage multiple related projects, workstreams, and dependencies under the overall program.
  • Ensure alignment between program deliverables, business objectives, and enterprise digital manufacturing strategy.
  • Establish program governance, decision-making forums, and escalation processes.

MES and Digital Manufacturing Delivery

  • Manage MES implementation, upgrade, rollout, migration, and optimization initiatives.
  • Support manufacturing digital transformation capabilities such as:
    • Electronic Batch Records
    • Paperless Manufacturing
    • Manufacturing Operations Management
    • Production Scheduling
    • Work Instructions
    • Material Tracking
    • Equipment Integration
    • Manufacturing Analytics
    • Review by Exception
  • Coordinate integration of MES with SAP or ERP, LIMS, QMS, SCADA, PLC, historians, warehouse systems, and other manufacturing applications.
  • Drive process standardization and solution harmonization across global manufacturing sites.

Program Planning and Execution

  • Develop and maintain integrated program plans, schedules, budgets, resource plans, and delivery forecasts.
  • Track milestones, critical paths, risks, issues, assumptions, and dependencies.
  • Coordinate business, functional, technical, validation, infrastructure, cybersecurity, and deployment teams.
  • Ensure timely completion of design, configuration, integration, testing, validation, cutover, deployment, and hypercare activities.
  • Manage program changes through formal scope and change-control processes.

Stakeholder Management

  • Partner with Manufacturing, Quality, Engineering, IT, Validation, Supply Chain, and site leadership.
  • Facilitate steering committee meetings, governance reviews, and executive status discussions.
  • Provide clear reporting on program health, delivery progress, financials, risks, decisions, and business outcomes.
  • Build alignment across global and site-level stakeholders.
  • Manage expectations and resolve conflicts across business, technology, and vendor teams.

Risk, Quality, and Compliance

  • Ensure program delivery complies with applicable Life Sciences standards and regulations, including:
    • GxP
    • FDA 21 CFR Part 11
    • EU Annex 11
    • GAMP 5
    • ALCOA+ data integrity principles
    • Computer System Validation
    • Computer Software Assurance
  • Partner with Quality and Validation teams to ensure proper documentation, traceability, testing, and approval.
  • Support inspection readiness, audit requests, and remediation activities.
  • Proactively identify and mitigate delivery, compliance, operational, and technical risks.

Financial and Vendor Management

  • Manage program budgets, forecasts, purchase orders, contracts, and financial performance.
  • Oversee system integrators, software vendors, consultants, and managed service providers.
  • Monitor vendor milestones, deliverables, service levels, and contractual commitments.
  • Manage Statements of Work, resource capacity, and commercial dependencies.
  • Track program benefits, operational improvements, and value realization.

Change Management and Adoption

  • Drive organizational readiness, communication, training, and user-adoption activities.
  • Coordinate site readiness assessments, deployment planning, cutover, and hypercare.
  • Work with business process owners to ensure new processes and systems are effectively adopted.
  • Monitor post-deployment performance and support transition to operations.

Required Qualifications

  • Bachelor's degree in Engineering, Information Technology, Computer Science, Life Sciences, or a related discipline.
  • 10 15+ years of overall experience in IT, manufacturing systems, digital transformation, or program management.
  • At least 5 years of experience managing large MES or Digital Manufacturing programs.
  • 5+ years of strong experience in the Pharmaceutical, Biotechnology, Medical Devices, or broader Life Sciences industry.
  • 5+ years of proven experience leading global or multi-site technology implementations.
  • 5+ years of demonstrated ability to manage complex programs involving business, technology, validation, and vendor teams.
  • 5+ years of strong understanding of regulated manufacturing environments and system lifecycle requirements.

Required Functional and Technical Expertise

  • Manufacturing Execution Systems
  • Digital Manufacturing
  • Manufacturing Operations Management
  • Electronic Batch Records
  • Paperless Manufacturing
  • Manufacturing Systems Integration
  • Program and Project Management
  • GxP and Computer System Validation
  • Multi-site Deployment
  • Vendor and Financial Management
  • Executive Stakeholder Management
  • Risk and Dependency Management
  • Organizational Change Management

Preferred Platform Experience

Experience with one or more of the following is preferred:

  • K rber Werum PAS-X
  • Rockwell Automation PharmaSuite
  • Siemens Opcenter Execution Pharma
  • Emerson Syncade
  • SAP Digital Manufacturing
  • SAP MII
  • AVEVA MES
  • FactoryTalk ProductionCentre
  • Ignition
  • Manufacturing historians and SCADA platforms

Preferred Certifications

  • PMP
  • PgMP
  • SAFe Agilist or SAFe Program Consultant
  • ITIL Foundation
  • Lean Six Sigma Green Belt or Black Belt
  • Agile or Scrum certification

Key Skills

  • Program Management
  • MES
  • Digital Manufacturing
  • Manufacturing Operations Management
  • Electronic Batch Records
  • Paperless Manufacturing
  • Life Sciences
  • Pharmaceutical Manufacturing
  • GxP
  • FDA 21 CFR Part 11
  • EU Annex 11
  • GAMP 5
  • CSV
  • CSA
  • SAP Integration
  • LIMS and QMS Integration
  • Multi-site Deployment
  • Executive Stakeholder Management
  • Vendor Management
  • Budget Management
  • Risk Management
  • Change Management
  • Digital Transformation

Education

Bachelor's degree

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