Description

You will perform professional administrative work to support Learning and Development operations.

Responsibilities

• Create and maintain skills-based programs, including new skills handbooks and instructor handbooks.
• Organize large datasets and assist in building assessments and question sets.
• Coordinate program revamps and manage specific projects or services.
• Conduct research, data compilation, and report writing regarding budgets, workforce management, and operations.
• Analyze workflows to improve process efficiencies and implement cost reductions.

Required Skills

• 5+ years of professional experience in a learning environment, training and development, business administration, program management, or organizational development.
• Strong knowledge of public administration principles and methods.
• Proficiency in data gathering and compilation methods.
• Ability to write clear, concise reports, memoranda, directives, and technical data sheets.
• Ability to develop comprehensive plans with minimal supervision.
• Ability to plan, assign, and supervise the work of others.
• Effective communication skills for discussing problems and complaints with stakeholders.
• Proven ability to establish and maintain working relationships with internal and external stakeholders.
• Bachelor's Degree.

Preferred Skills

• Knowledge or experience in the Utility field, specifically Water and Wastewater.
• Experience with instructional design and assessment creation.
• Bachelor's degree in Education, Instructional Design, Organizational Design, or Business Administration.

Key Skills

Education

Bachelor's Degree