Description

Manage business analysis and program processes within a Project Portfolio Management framework to define priorities and create actionable plans.

This role is on-site.

Responsibilities

• Establish priorities and desired outcomes to create actionable achievement plans.
• Interface with management to present ideas and issues logically.
• Resolve complex problems using financial and business analysis techniques.
• Collaborate with internal and external colleagues to drive results.
• Work independently through ambiguous requirements.

Required Skills

• 7+ years of related experience in process or business analysis.
• Hands-on experience with ServiceNow PPM and ITSM.
• Experience with Project Portfolio Management and the ITIL framework.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Intermediate proficiency in Microsoft Visio.
• Proficiency with Microsoft SharePoint, Outlook, Teams, Project, and OneDrive.
• Bachelor’s degree in a related field.

Preferred Skills

• PMP certification.
• ServiceNow ITBM experience.
• ITIL certification.

Key Skills

Education

Any Graduate