Description

Oversee Control Room operations, managing shift handovers, issue tracking, and stakeholder communication.

Responsibilities

• Act as Control Room shift manager, ensuring smooth transitions between incoming and outgoing managers.
• Monitor progress against testing checklists, deployment milestones, and project plans.
• Manage issue logging, assignment, and coordination via bridge lines and tracking tools.
• Disseminate critical information between all interfacing and impacted parties.
• Conduct status calls, manage shift debriefs, and maintain SharePoint records and meeting minutes.

Required Skills

• 5+ years of professional experience in project coordination or shift management.
• Technical expertise in at least one of: Axiom, SAP-HANA, Oracle Cloud, Bex/EPM, or Tableau Reporting.
• Experience managing environment calls and processing update requests.
• Ability to coordinate mail flow and oversee mailbox management.
• Strong organizational skills for tracking issues and monitoring progress.
• Effective written and verbal communication for stakeholder updates.
• Any Graduate degree.

Key Skills

Education

Any Graduate