Description

You will manage Jira projects for CPE Asset Management workflows, maintaining dashboards, automations, and intake processes to support operational efficiency.

This role is on-site.

Responsibilities

• Administer Jira projects, configuring workflows, screens, fields, and permissions to align with team standards.
• Build and maintain executive and operational dashboards tracking ticket intake, throughput, aging, and SLA performance.
• Create and tune JQL filters, Scrum/Kanban boards, and saved searches for diverse stakeholder views.
• Monitor incoming tickets in real time, alerting the team to escalations and SLA risks while triaging misrouted requests.
• Implement automation rules to reduce manual overhead and document processes in Confluence.

Required Skills

• 5+ years of experience with Jira administration and configuration.
• Strong proficiency in JQL for complex filtering and reporting.
• Experience managing Scrum or Kanban workflows.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Familiarity with Atlassian Confluence for documentation.
• Ability to partner with stakeholders to enforce data quality standards.

Preferred Skills

• Bachelor's degree in a related field.
• Experience with CPE or asset management workflows.

Key Skills

Education

Bachelor's degree