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Ztek Consulting Inc Logo
Project Management Analyst

Ztek Consulting Inc

 

Philadelphia, PA, USA

Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: project management
Tenure: Contract - Corp-to-Corp
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Description

You will manage Jira projects for CPE Asset Management workflows, maintaining dashboards, automations, and intake processes to support operational efficiency.

This role is on-site.

Responsibilities

  • Administer Jira projects, configuring workflows, screens, fields, and permissions to align with team standards.
  • Build and maintain executive and operational dashboards tracking ticket intake, throughput, aging, and SLA performance.
  • Create and tune JQL filters, Scrum/Kanban boards, and saved searches for diverse stakeholder views.
  • Monitor incoming tickets in real time, alerting the team to escalations and SLA risks while triaging misrouted requests.
  • Implement automation rules to reduce manual overhead and document processes in Confluence.

Required Skills

  • 5+ years of experience with Jira administration and configuration.
  • Strong proficiency in JQL for complex filtering and reporting.
  • Experience managing Scrum or Kanban workflows.
  • Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
  • Familiarity with Atlassian Confluence for documentation.
  • Ability to partner with stakeholders to enforce data quality standards.

Preferred Skills

  • Bachelor's degree in a related field.
  • Experience with CPE or asset management workflows.

Education

Bachelor's degree

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