Description

• Deep functional knowledge of PIM/PXM and the end-to-end retail product lifecycle: supplier/item onboarding, product and variant setup, SKU/UPC relationships, enrichment, attribution, validation, approval, syndication, and downstream publishing.

• Hands-on experience defining product hierarchies, taxonomies, categories, attributes, reference data, business rules, data-quality controls, workflow states, stewardship, and governance.

• Strong retail and digital-merchandising understanding, including PDP content, imagery and digital assets, navigation, search/discovery attributes, marketplace or vendor content, and omnichannel product readiness.

• Ability to lead discovery workshops, document current-state and future-state processes, identify gaps, define personas and journeys, and translate requirements into epics, features, user stories, acceptance criteria, and process/data models.

• Experience with PIM/PXM platforms or product-catalog ecosystems such as STIBO STEP, Salsify, Syndigo, Akeneo, Informatica PIM, in-house PIM solutions, and DAM/CMS integrations.

• Working knowledge of APIs, events, queues, batch/ETL, data migration, reconciliation, error handling, auditability, and integration patterns across upstream and downstream retail systems.

• Experience collaborating with UX, architecture, development, data, integration, QE, security, SRE/operations, business SMEs, and product owners in Agile delivery.

• Excellent communication, workshop facilitation, analytical thinking, documentation, stakeholder management, and decision-driving skills.

Roles & Responsibilities:

•       Act as the PIM/PXM domain lead for assigned workstreams and provide functional direction across discovery, design, build, testing, migration, and rollout.

•       Lead workshops with merchants, site-merchandising teams, product owners, operations, and technology SMEs to validate pain points, business rules, controls, exceptions, and target outcomes.

•       Define future-state capabilities for product onboarding, item setup, enrichment, attribution, taxonomy/navigation, PDP management, workflow/approvals, data quality, governance, and event-driven publishing.

•       Create and maintain functional artefacts including capability maps, process flows, domain/data definitions, user journeys, personas, requirement traceability, epics, user stories, acceptance criteria, and decision logs.

•       Partner with solution and data architects to align functional requirements with domain boundaries, data models, APIs, events, integrations, migration, security, and audit requirements.

•       Perform fit-gap analysis across custom-build and product-platform options; document configuration, customization, integration, data, operating-model, and adoption implications.

•       Support backlog prioritization and MVP/release definition using business value, dependency, risk, data readiness, user impact, and operational-readiness criteria.

•       Define data-quality rules, validation thresholds, ownership/stewardship, exception workflows, reconciliation, lineage, and operational controls for product information.

•       Collaborate with UX teams on intuitive merchant and administrator experiences, including bulk operations, saved queries, dashboards, exception handling, and productivity improvements.

•       Support test strategy and execution by reviewing scenarios, test data, traceability, defect triage, end-to-end flows, UAT readiness, and business acceptance.

•       Support product-data migration and cutover planning, including mapping, cleansing, deduplication, transformation, reconciliation, trial runs, coexistence, and rollback considerations.

•       Provide functional input to solution demonstrations, POCs, estimation, risks and assumptions, change requests, training material, operating procedures, and transition-to-support plans.

•       Identify automation and AI opportunities while ensuring explainability, review controls, data protection, measurable value, and safe human oversight.

•       Communicate status, functional decisions, dependencies, risks, and recommendations clearly to business and technology stakeholders.

Generic Managerial Skills:

 • Strong stakeholder management with business leadership, product owners, architects, delivery teams, and vendor/product teams.

• Ability to bring structure to ambiguity and drive outcome-based execution across multiple workstreams and dependencies.

• Excellent communication skills for executive updates, steering committee materials, status reporting, and customer-facing discussions.

• Strong risk, issue, dependency, scope, and change-control management discipline.

• Experience leading geographically distributed teams across onsite/offshore models.

• Ability to balance delivery execution with strategic roadmap thinking and proposal/business case inputs.

• Strong facilitation skills for workshops, backlog grooming, release planning, milestone reviews, and decision forums

Key Skills

Education

Bachelor's degree