Description

 KEY RESPONSIBILITIES

• Coordinate deployment plans, milestones, readiness checks, implementation windows and cross-team dependencies.
• Gather and clarify market/site demand; maintain assumptions, decisions, risk and action logs.
• Align daily activity across site contacts, Market FRMs, platform teams, MSPs, Field Services, OEMs and suppliers.
• Track site access, facilities prerequisites, local constraints, asset/CMDB updates and lifecycle activities.
• Prepare status reports, meeting actions, escalation notes and governance evidence with owners and due dates. Perform routine inspections and log readings.
• Coordinate testing, closure evidence, runbooks, monitoring confirmation and handover to support teams.
• Support audit, compliance, DRP/failover and continuous-improvement actions under retained governance.
• Identify and Support Preventive maintenance activities, engage vendors, Support and supervise third-party technicians during service activities and ensure job executed as per compliance requirement
• Support Capacity & Infrastructure Activities - Assist in rack setup, power provisioning, and cable management.

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EXPERIENCE & CAPABILITIES

• Coordinating infrastructure, network, workplace technology or IT platform deployments in a global managed-services environment.
• Strong planning, follow-up and documentation discipline across ITSM/change processes, schedules and evidence packs.
• Practical vendor/MSP/OEM coordination across multiple sites, stakeholders and dependencies.
• Working understanding of LAN/WLAN, WAN/SD-WAN, cloud connectivity, UC, asset lifecycle and CMDB.
• Identifies delivery, compliance and operational risks; escalates architecture, security, budget or policy decisions.
• Clear communication with technical and management stakeholders; English fluency plus local language

Key Skills

Education

Bachelor's degree