Description

You will own the execution and delivery of fraud-related projects, managing them from initiation through completion while ensuring adherence to scope, timelines, and quality standards.

This role is remote.

Responsibilities

• Manage fraud operations projects, developing detailed plans, tracking tasks, and coordinating execution across Fraud Operations, Compliance, Risk, Technology, and Audit teams.
• Lead issue remediation efforts for internal and audit findings, overseeing root cause analysis, corrective action planning, implementation, and validation.
• Apply knowledge of fraud detection, prevention, claims processing, and Regulation Z to support regulatory alignment and internal policy compliance.
• Identify, track, and escalate project risks, issues, and blockers to ensure timely resolution and project continuity.
• Provide regular status updates, prepare concise reporting for stakeholders, and support governance routines including working group meetings and audit touchpoints.

Required Skills

• 5+ years of experience as a Project Manager in Fraud Operations, Risk, Compliance, or Financial Crimes environments.
• Proven hands-on experience managing issue remediation, including audit or regulatory findings.
• Strong understanding of fraud operations, claims processes, dispute resolution, and fraud control frameworks.
• Working knowledge of Regulation Z and other fraud-related regulatory requirements.
• Ability to manage multiple detailed work efforts simultaneously with strong organizational skills.
• Experience coordinating across cross-functional teams including Risk, Audit, and Technology.
• Bachelor's degree in a relevant field.

Preferred Skills

• Experience in financial services, banking, or payments environments.
• Familiarity with audit lifecycle, control testing, and remediation validation processes.
• PMP, CAPM, or equivalent project management certification.

Key Skills

Education

Bachelor's degree