Description

• Drive assigned projects and programs to ensure success by defining requirements.

• Improve operations and processes using historical information and resources to achieve appropriate solutions.

• Provide updates with the appropriate sponsors and stakeholders to ensure information is communicated effectively and efficiently.

• With the use of dedicated and core teams, determines course of action to define requirements and solutions that will solve for complex bank issues.

• Work with both onshore and offshore resources for identified projects.

• Resolve problems and conflicts among projects.

• 8+ years of Business Analyst experience.

• 5+ years of experience in cross-functional project management in large technical organizations

• Implementations, client facing organizations, and product management.

• Analytical skills required to determine cause and effect related to service delivery of complex bank solutions.

• Understanding of support levels and severity as well as root cause analysis skills to determine resolution to problems when they arise.

• Strong knowledge of banking domain a plus.

• Strong knowledge of financial services industry.

• Strong strategic thinking.

• Excellent communication skills, including strong written and verbal communications, C-Level and group presentation skills

Key Skills

Education

Bachelor's degree