Description

• Lead end-to-end delivery of marketing initiatives within Services Marketing supporting client’s product from intake and scoping through execution and post-launch review Partner cross-functionally with Marketing, Product, Analytics, Growth, Media, Creative, Editorial, and Finance teams to drive alignment and execution
• Navigate complex cross-functional collaboration across international teams and time zones, ensuring work is proactively planned, dependencies are managed early, and teams operate with clarity and efficiency
• Translate marketing priorities into clear project plans, roadmaps, timelines, trackers, and deliverables
• Assist with annual and quarterly forecast planning for upcoming marketing priorities
• Support subscription growth initiatives, including lifecycle marketing, on-device experiences, and campaign execution
• Own and maintain project documentation, production schedules, status reporting, and master timelines across initiatives
• Drive alignment on changing scope, timelines, and priorities while ensuring stakeholders remain informed and engaged
• Establish and run effective team rhythms, including kickoffs, status meetings, executive reviews, and postmortems
• Identify risks, dependencies, and gaps early; proactively drive resolution across stakeholders
• Ensure clear, consistent communication and visibility across stakeholders, including senior leadership
• Partner cross-functionally to identify opportunities to improve workflows, operational efficiency, and ways of working across teams
• Support meeting coordination, notes, recaps, and action tracking to ensure clarity and accountability across initiatives
• Collaborate with other Marketing, and Project Managers on tracking standards and protocol
• Exercise strong judgment and discretion when handling sensitive or confidential information

Minimum Qualifications

• 6+ years of experience in project or program management within marketing, product marketing, growth, or operations environments
• Proven ability to lead complex, cross-functional initiatives with multiple stakeholders
• Excellent communication skills with the ability to distill complex inputs into clear, actionable outputs
• Strong organizational skills, attention to detail, and experience managing timelines, trackers, and multiple competing priorities
• Demonstrated ability to operate effectively in fast-paced, ambiguous environments with a high degree of ownership and initiative
• Proven ability to anticipate change, problem-solve proactively, and drive work forward independently
• Ability to prioritize multiple projects and deadlines while maintaining high-quality execution
• Experience with project management and collaboration tools such as Airtable, Wrike, Workfront, or similar platforms

Preferred Qualifications

• Experience within Services or subscription-based products
• Familiarity with multi-channel campaigns, lifecycle marketing, on-device experiences, or growth-focused initiatives
• Experience working across marketing, business, product, analytics, and creative teams
• Strong understanding of customer journey and engagement across a services ecosystem Ability to influence without authority and build strong cross-functional partnerships
• Demonstrated operational rigor and ability to manage highly detailed executional workflows with accuracy and discretion
• Passion for continuous improvement and optimizing team processes and workflows
• Comfortable handling sensitive or confidential information with professionalism and integrity

Key Skills

Education

Bachelor's degree