Description

Key Responsibilities

• Support planning and execution of . Secure and EMV 3DS lifecycle and migration initiatives, including new-version adoption and legacy-version sunset activities.
• Develop and maintain migration plans, milestones, dependencies, RAID logs, action trackers, and readiness reporting.
• Coordinate across Product, Technology, Operations, Certification, Client Services, regional teams, and other cross-functional stakeholders to drive deliverables to completion.
• Track technology development, testing, certification, deployment, and operational-readiness dependencies.
• Support client and ecosystem migration readiness, including coordination across issuers, acquirers, merchants, processors, and 3DS technology providers.
• Coordinate lifecycle documentation and implementation materials, including program and implementation guides, FAQs, release materials, and client communications.
• Identify risks, issues, and cross-workstream dependencies; drive follow-up with owners and escalate items requiring product or leadership decisions.
• Facilitate working sessions, document decisions and actions, and maintain clear program documentation.
• Prepare concise status updates and leadership reporting on progress, risks, readiness, key milestones, and decisions required.

Required Qualifications

• 5 years of experience in product management, program management, technical program management, business analysis, or related technology roles.
• Experience supporting complex technology migrations, platform upgrades, product lifecycle programs, or large-scale implementations.
• Strong project execution skills, including management of milestones, dependencies, risks, issues, and cross-functional deliverables.
• Ability to work effectively across business and technology teams and drive outcomes without direct authority.
• Strong analytical, organizational, and problem-solving skills with demonstrated attention to detail.
• Excellent written and verbal communication skills, including the ability to translate technical topics into clear business updates.
• Ability to work independently, manage multiple priorities, and proactively drive actions to resolution.

Nice to Have

• Experience in payments, digital commerce, authentication, fraud/risk, or financial-services technology.
• Knowledge of EMV 3-D Secure (EMV 3DS), authentication ecosystems, or related payment-security technologies.
• Experience with EMVCo specifications, testing, certification, or standards-based technology programs.
• Experience supporting large-scale client or ecosystem migrations and technology sunsets involving issuers, acquirers, processors, merchants, or technology providers.
• Familiarity with release management, certification, technical documentation, and client-readiness activities.
• Knowledge of AI prompt engineering techniques

Key Skills

Education

Bachelor's degree