Description

Key Responsibilities

•     Own end-to-end project delivery from kickoff through implementation and go-live.

•     Develop and manage project plans, milestones, dependencies, and resource assignments.

•     Coordinate activities across Implementation Analysts, engineering teams, customers, and other stakeholders.

•     Track technical dependencies related to SQL, Java, networking, Active Directory/LDAP, Windows, certificates, and hardware.

•     Proactively identify and manage risks, issues, blockers, and dependencies.

•     Drive resolution of technical issues by coordinating with the appropriate technical teams.

•     Conduct regular project status meetings and provide clear status updates to customers and internal leadership.

•     Manage customer expectations and ensure timely communication of risks, delays, and required actions.

•     Ensure customer prerequisites, infrastructure, access, and technical dependencies are completed as planned.

•     Coordinate implementation, testing, go-live, and post-implementation activities.

•     Manage multiple customer implementations simultaneously while maintaining delivery quality.

•     Ensure project documentation, action items, decisions, and lessons learned are properly maintained.

Required Skills

•     Strong experience managing technical implementation or infrastructure projects.

•     Good understanding of SQL, networking, Windows, Active Directory/LDAP, Java, certificates, and infrastructure concepts.

•     Ability to understand technical issues and effectively coordinate troubleshooting and resolution.

•     Strong project planning, risk management, dependency management, and stakeholder management skills.

•     Experience working directly with customer technical teams.

•     Ability to manage multiple projects and priorities in a fast-paced environment.

•     Strong written and verbal communication skills.

•     Ability to communicate technical topics clearly to both technical and business stakeholders

Key Skills

Education

Any Gradute