Description

Job Summary

Seeking an experienced Project Manager with strong expertise in stakeholder management, client onboarding, and project delivery. The role requires managing client relationships, coordinating cross-functional teams, driving user adoption, and ensuring successful project execution.

Key Responsibilities

• Lead end-to-end client and user onboarding activities.
• Act as the primary point of contact for clients and key stakeholders.
• Manage project plans, timelines, risks, dependencies, and deliverables.
• Facilitate governance meetings, status reporting, and stakeholder communications.
• Coordinate with business, technology, and operations teams to ensure delivery success.
• Drive issue resolution, escalation management, and decision tracking.
• Support user training, knowledge transfer, and adoption initiatives.
• Monitor project KPIs and ensure customer satisfaction.

Required Skills

• Strong Stakeholder & Client Management
• Project Planning & Delivery Management
• Client/User Onboarding & Adoption
• Risk, Issue & Escalation Management
• Excellent Communication & Presentation Skills
• Agile, Scrum, or Waterfall Methodologies
• Experience with Jira, Azure DevOps, MS Project, or similar tools

Qualifications

• Bachelor's degree in Engineering, IT, Business, or related field.
• 8+ years of project management experience.
• Proven experience in client onboarding, transition management, and stakeholder engagement.
• PMP, PRINCE2, Scrum Master, or Agile certification preferred.

Key Skills

Education

Any Graduate