Oversee complex technical implementation projects to ensure seamless, timely, and scope-compliant deployment of customer use cases.
Build and refine internal project management processes from the ground up, establishing best practices for the new PM team.
Drive customer onboarding success by serving as the primary point of contact and orchestrating cross-functional resources to achieve project milestones.
Facilitate clear communication with senior-level stakeholders to manage expectations, mitigate risks, and secure formal project acceptance.
Collaborate with engineering teams to translate technical requirements into actionable project plans, optimizing delivery efficiency and elevating customer satisfaction.
What's Needed?
Minimum of 3 years of professional experience in Project Management.
Completion of at least one full IT software implementation project lifecycle.
Possession of an active Project Management certification (e.g., PMP, PRINCE2, or CAPM).
Documented experience in the maintenance or implementation of LAN/WAN network environments.
Demonstrated ability to manage at least two concurrent projects involving cross-team dependencies