Description

You will manage the planning, execution, and delivery of enterprise communication projects across multiple platforms.

Responsibilities

• Define project scope, objectives, timelines, and deliverables to support business goals.
• Develop detailed project plans, resource allocation, and task assignments.
• Coordinate with technical, sales, and operations teams to ensure smooth execution.
• Manage client communications and act as the primary point of contact for stakeholder expectations.
• Monitor progress, identify risks, and implement mitigation plans.
• Oversee the integration of communication platforms including SMS gateways, WhatsApp Business API, and IVR solutions.
• Ensure compliance with data privacy and telecom regulations such as TRAI and DLT.

Required Skills

• 5+ years of project management experience in telecom, IT services, or SaaS environments.
• Experience managing communication platforms including SMS, Voice, and WhatsApp API.
• Understanding of telecom protocols and enterprise integration frameworks.
• Proficiency with project management tools such as Jira, Asana, or MS Project.
• Strong stakeholder management and leadership skills.
• Bachelor’s degree in Engineering, Computer Science, or a related field.

Preferred Skills

• MBA degree.
• PMP, PRINCE2, or Agile certification.

Key Skills

Education

Any Graduate