Description

Required Skills

• PMP Certification (Mandatory)
• 10+ years of Project Management experience
• Experience managing IT vendors and complex systems
• Knowledge of SLA management and contract management
• Understanding of IT governance and compliance
• Experience with UAT, load testing, and disaster recovery testing
• Familiarity with WCAG and Section 508 accessibility standards
• Strong communication and stakeholder management skills

Responsibilities

• Manage vendors, contracts, and deliverables
• Monitor system performance and service levels
• Coordinate system enhancements, changes, and releases
• Oversee testing activities, including UAT and DR testing
• Ensure compliance with governance and accessibility standards
• Manage project risks, issues, and stakeholder communications

Key Skills

Education

Bachelor's degree