Description

Key Responsibilities:

Agile Delivery & Pre-Release Testing

• Sprint Management: Manage day-to-day Agile ceremonies and activities specifically for pre-release testing sprints, retros and sprint planning, ensuring the team maintains strict focus on quality and continuous delivery.
• Visibility & Tracking: Provide clear visibility into testing delivery targets, commitments, and progress to stakeholders.
• Impediment Resolution: Facilitate processes to proactively identify roadblocks in the testing lifecycle and resolve them using a network of peers and formal escalation channels.
• Risk & Compliance: Understand and coach the team on delivery controls and compliance to minimize operational and reputational risk prior to release.
• Dependency Management: Understand domain architecture to help teams identify upstream and downstream dependencies that could impact the pre-release testing schedule.

Accessibility Project Management

• Strategic Rollout Planning: Lead the end-to-end project management for designing and deploying a new, innovative testing approach within our live production monitoring environments.
• Cross-Functional Implementation: Partner with DevOps, engineering, and testing teams to seamlessly integrate these new production testing strategies without disrupting existing live services.
• Change Management & Optimization: Drive the adoption of these new monitoring practices across teams, establishing key performance metrics to measure their effectiveness in proactively identifying production issues.

Agile Coaching & Team Building

• Continuous Improvement: Utilize data-driven feedback and Agile metrics to identify growth opportunities, innovating with frameworks through experimentation to improve team delivery.
• Engineering Excellence: Develop understanding and encouragement of engineering innovation (e.g., DevOps practices, test-driven development, automated testing).
• Self-Organization: Coach the team to continuously improve collaboration, self-organization, and cross-functional communication.

Basic Qualifications:

• Bachelor's Degree or equivalent diploma.
• At least 3 years of experience as an Agile Coach OR 5 years of experience as a Scrum Master/Agile Delivery Lead.
• Demonstrated experience managing Agile workflows for QA, testing, or pre-release teams.
• Proven project management experience, specifically coordinating initiatives across multiple technical teams.
• Experience with Agile management tools such as Jira and Confluence.
• Proven experience working with various stakeholders and the ability to teach Agile concepts to different levels of the organization.
• Energetic, self-motivated, and highly organized.

Preferred Qualifications:

• Familiarity with software accessibility standards (e.g., WCAG) and the concept of automated testing.
• Hands-on project management experience implementing automated accessibility testing tools into release pipelines.
• Exposure to centralized Agile team health assessments (such as AgilityHealth).
• Hands-on experience with Jira Align, Tableau Reports, and advanced Agile Metrics.
• Experience in scaling Agile, preferably using SAFe (Scaled Agile Framework).
• RTE (Release Train Engineer) or Product Management experience

Key Skills

Education

Bachelor’s degree