Description

You will manage data quality and retention programs, coordinating with internal data teams, architects, business analysts, and stakeholders.

This role involves overseeing a new Salesforce Service Cloud implementation and supporting ongoing data projects with minimal integration complexity. You will lead efforts in legacy data migration and the development of a long-term data governance framework.

Responsibilities

• Manage data quality and retention programs across internal teams and business units.
• Lead the implementation of Salesforce Service Cloud as a greenfield project.
• Coordinate with data architects, BAs, and executives to define governance frameworks.
• Oversee legacy data cleaning and migration initiatives.
• Facilitate communication between technical teams and finance/business leads.

Required Skills

• 7+ years of project management experience.
• Strong proficiency in Salesforce, specifically Service Cloud.
• Experience with data governance, data quality, and data retention strategies.
• Familiarity with Snowflake, SQL, and Azure SQL.
• Knowledge of Azure Data Lake.
• Experience coordinating with internal developers and business analysts.
• Bachelor's degree in a related field.

Preferred Skills

• Experience with MDM software such as OvalEdge or Brighthive.

Key Skills

Education

Bachelor's degree