Description

Responsibilities

• Lead the design, implementation, and maintenance of the project portfolio process and drive integration and alignment of the project management process
• Own key PMO processes including management of program scope and schedule, project status reporting, executive leadership reporting, dependency management, issue and risk management, and project communications
• Build working relationships at all levels of the organization to partner with and effectively communicate with cross-functional groups
• Foster a climate of open communication, engagement, and ownership within the team
• Ensure that deliverables from business and technology partners are produced and approved according to multiple project schedules, including requirement documents, functional and technical design documents, and test plans
• Drive project workstreams by developing, executing, tracking, and monitoring plans, resolving blockers, and ensuring ongoing alignment with program priorities
• Work collaboratively with business leaders, project leaders, and external stakeholders to coordinate efforts, analyze readiness for change, and assess organizational impact
• Assure compliance with CMS and FNS requirements
• Coordinate and communicate with stakeholders to set and manage expectations, highlight and resolve issues, and ensure an excellent experience working with the PMO team
• Represent the project in executive-level presentations and various governance and inter-departmental meetings
• Maintain and integrate task-specific project schedules into the integrated master schedule
• Ensure all relevant processes are executed and in compliance for the team and organization
• Ensure business readiness is implemented, including necessary training and updates to business processes
• Establish clear identification of goals and benefits to be realized as part of the project portfolio commitment to business goals and objectives
• Lead periodic reviews of the project portfolio, business benefits realized, key performance indicators, and gaps
• Identify, develop, and quantify required corrective action plans
• Ensure effective project controls are in place to monitor project and program performance
• Work with business partners and program management team on development of practices, policies, guidelines, and operational processes
• Communicate effectively to all organizational levels, presenting information and responding to complex inquiries, while demonstrating influencing and facilitation skills at both functional and strategic levels
• Monitor and direct day-to-day operations of assigned tasks to ensure policies and procedures are followed and project goals are met efficiently
• Drive execution discipline across teams, ensuring deviations to standards and metric targets have clear action plans and follow-ups
• Develop project schedules, cross-functional deliverables, and detailed timelines; identify and manage project priorities and cross-project dependencies
• Lead and oversee other project managers on highly complex projects, ensuring success from start to finish

Qualifications

• Required
  • 10+ years as a team player demonstrating responsiveness, individual contribution, coordination skills, and adaptability in complex environments with a task/goal-driven focus
  • 10+ years of experience flexibly adjusting to managing shifting demands and ambiguity, re-prioritizing objectives, and mitigating rapid change
  • 10+ years demonstrating critical thinking skills, sound judgment, attention to detail, and strong organizational skills
  • 4+ years of experience in the healthcare industry, specifically with knowledge of health reform laws and prior state/federal projects involving long-term care programs and healthcare operations
  • 16+ years of proven ability to complete projects according to outlined scope, budget, and timeline
  • 10+ years of strong interpersonal skills and resourcefulness
  • 10+ years of experience working across multiple dynamic organizations, driving stakeholders toward a shared mission
  • 10+ years of experience with project management software tools, methodologies, and best practices

Key Skills

Education

Bachelor's degree