Description

Role Overview:

Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm.

Key Responsibilities:

• Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.
• Identify issues for escalation and communication and provide solutions to the business and technology stakeholders.
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.

Required Skills:

• 3 years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud.
• Experience in observability and monitoring tools and techniques.

Qualifications:

• Undergraduate degree in a numerate subject (e.g., mathematics, engineering, computing science)

Key Skills

Education

Any Graduate