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Python Production Support Analyst

IDC Technologies

 

27997 Coahuila, Mexico

Posted On: Just posted
Experience: Not specified years
Availability: Remote
Openings: 1
Category: Product Support Analyst
Tenure: No Preference/Any
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Description

Provide production support for Python-based applications, ensuring system stability and rapid issue resolution.

This role is remote.

Responsibilities

  • Manage incident and problem tickets using ITIL processes.
  • Debug and troubleshoot Python code in live environments.
  • Develop and maintain Python scripts for automation and support tasks.
  • Collaborate on testing strategies to prevent production regressions.
  • Document root causes and implement preventive measures.

Required Skills

  • 4+ years of total Information Technology experience.
  • 2+ years of hands-on production support experience.
  • Proficiency in Python scripting and debugging.
  • Experience with at least one major Python framework (Django, Flask, or Pyramid).
  • Strong understanding of ITIL Incident and Problem Management.
  • Ability to work independently in a remote setting.
  • Any graduate education.

Education

ANY GRADUATE

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