Description

You will manage end-to-end testing for Salesforce CRM applications within an agile environment.

Responsibilities

• Prepare test cases directly from user stories and execute them using test case management tools.
• Perform test configurations on the SFDC platform including Roles, profiles, permission sets, Groups, OWD, Triggers, Execution batches, and visual force pages.
• Manage the defect lifecycle by following up with developers to prioritize and close issues.
• Handle data import and export tasks using Data Loader or Workbench.
• Report testing status to the Team Lead and communicate process deviations immediately.

Required Skills

• 4+ years of experience in QA with a strong understanding of the full QA process.
• Hands-on experience testing Salesforce applications, specifically Sales, Service, or Marketing clouds.
• Proficiency in writing SOQL queries.
• Experience with API testing using Postman.
• Strong manual QA skills and knowledge of the defect lifecycle.
• Experience working in an offshore/onsite model.
• Ability to support teams during PST time zones.
• Bachelor's degree in business analysis, process analysis, organizational development, or a related discipline.
• Sfdc Admin and OWD knowledge.

Preferred Skills

• SFDC Admin certification.

Key Skills

Education

Bachelor's degree