Description

You will manage end-to-end testing for Salesforce CRM applications within an agile environment.

This role is on-site.

Responsibilities

• Prepare and execute test cases derived from user stories using test case management tools.
• Perform test configurations on the Salesforce platform, including Roles, profiles, permission sets, Groups, OWD, Triggers, Execution batches, and Visualforce pages.
• Manage the defect lifecycle by prioritizing issues and following up with developers to closure.
• Handle data import and export tasks using Data Loader or Workbench.
• Report testing status to the Team Lead and immediately communicate process deviations.

Required Skills

• 4+ years of experience in QA with a strong understanding of the full QA process.
• Hands-on experience testing Salesforce applications, specifically Sales, Service, or Marketing clouds.
• Proficiency in writing SOQL queries.
• Experience with API testing using Postman.
• Strong manual QA skills and knowledge of the defect lifecycle.
• SFDC Admin and OWD knowledge.
• Bachelor's degree in business analysis, process analysis, organizational development, or a related discipline.
• Experience working in an offshore/onsite model.
• Ability to support teams during PST time zones.

Preferred Skills

• SFDC Admin certification.

Key Skills

Education

Bachelor's degree