Description

Lead end-to-end functional testing and mentor a QA team during the modernization of customer communications management systems.

Responsibilities

• Execute functional testing for over 300 interactive letters transitioning from Version 9 Exstream and Messagepoint to a full Messagepoint cloud solution.
• Validate integration triggers between SIB systems, specifically ARES and MAC.
• Own testing for content, design, orchestration, and rules across all document compositions.
• Oversee testing for new digital delivery features, including DocuSign integration.
• Manage the QA process for reporting modules built by external vendors.

Required Skills

• 12-14 years of experience in software testing or related functions.
• 3-4 years of experience specifically in Customer Communications Management (CCM).
• 5+ years of experience in software automation testing.
• Proficiency in designing and supporting automation using Selenium and Java.
• Experience creating and maintaining automation frameworks using both API and GUI-based approaches.
• Strong technical background in SDET, API testing, and GUI testing.
• Ability to lead and mentor a QA team with strong interpersonal skills.

Preferred Skills

• Hands-on experience with QuerySurge, Practicetest, Orchestrator, or JIRA.

Key Skills

Education

Any Graduate