Description

Lead the end-to-end QA program, owning planning, budgeting, resourcing, and risk management across multiple workstreams and vendors.

This role is on-site.

Responsibilities

• Architect and scale automation frameworks for UI, API, services, and databases.
• Govern release quality through go/no-go checks, readiness assessments, and rollback plans.
• Coordinate integration testing for Fiserv platforms, managing defect triage with vendor teams.
• Oversee production support quality, performing incident RCA and hands-on troubleshooting.
• Maintain auditable test artifacts and enforce security/privacy practices for audits.

Required Skills

• 10+ years in software quality, with 5+ years leading multi-team QA programs in BFSI.
• Expertise in automation tools: Selenium, Playwright, WebDriver, Cypress, Postman.
• Strong experience with JUnit, TestNG, and Cucumber/BDD.
• Proven leadership in designing frameworks across UI, API, and data layers.
• Strong banking domain experience, specifically with Fiserv product ecosystems.
• Experience testing core banking functions: Accounts, deposits, lending, GL/ledger.
• Familiarity with payment systems: ACH, wires, bill pay, card issuing/acquiring.

Preferred Skills

• Experience managing vendor teams for defect triage and resolution.

Key Skills

Education

Any Gradute