Description

Key Responsibilities

Quality Assurance Leadership

• Lead and mentor QA team members by providing technical guidance, coaching, and support while fostering a culture of quality and continuous improvement.
• Establish clear QA objectives, testing standards, and best practices to ensure consistent and efficient testing across all projects.
• Drive quality initiatives throughout the Software Development Life Cycle (SDLC) and Agile delivery process.

Test Strategy & Execution

• Design and maintain comprehensive test strategies, test plans, test cases, and test scenarios for enterprise applications.
• Oversee execution of Functional, Regression, Integration, System, User Acceptance (UAT), and Performance Testing activities.
• Ensure testing activities are completed within project timelines while maintaining high quality standards.

Test Automation

• Develop, maintain, and enhance automated test frameworks and reusable automation scripts to improve testing efficiency and release confidence.
• Identify opportunities to increase automation coverage and reduce manual testing efforts.
• Support continuous testing initiatives within CI/CD pipelines.

Defect Management & Collaboration

• Collaborate with Development, Product Management, DevOps, and Business teams to identify, prioritize, troubleshoot, and resolve software defects.
• Participate in sprint planning, backlog grooming, daily stand-ups, and release planning activities.
• Ensure timely defect reporting, root cause analysis (RCA), and defect lifecycle management.

Quality Process Improvement

• Continuously evaluate QA methodologies, testing tools, and automation frameworks to improve productivity and software quality.
• Recommend and implement process improvements that enhance testing effectiveness and reduce time-to-market.
• Promote quality-first engineering practices across development teams.

Reporting & Governance

• Prepare and present QA dashboards, quality metrics, defect reports, release readiness reports, and testing status updates to stakeholders and leadership.
• Monitor quality KPIs including defect leakage, test coverage, automation coverage, release quality, and execution trends.
• Support audit, compliance, and documentation requirements as needed.

Risk Management

• Perform risk assessments throughout project lifecycles and develop proactive mitigation strategies to minimize production issues.
• Ensure product stability, reliability, and customer satisfaction through comprehensive validation and quality controls.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of experience in Software Quality Assurance with at least 3+ years in a QA Lead or QA Manager role.
• Strong understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Agile/Scrum methodologies.
• Experience developing test strategies, test plans, and automation frameworks.
• Strong expertise in Functional, Regression, Integration, System, Performance, and User Acceptance Testing.
• Experience with defect tracking and test management tools such as Jira, Azure DevOps, ALM, or similar platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.

Key Skills

Education

Bachelor's degree