Description

You manage software quality through manual and automated testing, user support, and technical documentation.

This role is remote.

Responsibilities

• Develop, document, and execute manual and automated test cases to ensure software reliability.
• Identify, report, and assist in remediating software issues in new and existing systems.
• Act as the primary point of contact for users to troubleshoot and resolve software issues.
• Create and maintain technical documentation, including user manuals, troubleshooting guides, and process diagrams.

Required Skills

• 5+ years of experience in software testing, technical support, or training.
• Proficiency in JavaScript, TypeScript, C#, or Python for automating test cases.
• Experience with software quality assurance practices and testing frameworks.
• Proven ability to create and maintain technical documentation and user guides.
• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.

Preferred Skills

• Experience with automated testing tools such as Selenium, Jest, or Cypress.
• Familiarity with Agile methodologies.

Key Skills

Education

Any Graduate