Description

You will own the manual and automated testing of configurations and integrations for out-of-the-box ServiceNow solutions.

Responsibilities

• Develop, document, and maintain test data, data validation, and end-to-end testing flows.
• Design, develop, and maintain automated test scripts using ServiceNow ATF.
• Create test cases based on functional and technical requirements for IRM and GRC modules.
• Conduct regression testing using ATF across ServiceNow upgrades/releases.
• Test REST/SOAP integrations and validate cross-browser E2E user journeys.

Required Skills

• 5-8+ years of experience in QA.
• 3+ years of hands-on ServiceNow ATF testing, specifically with IRM/GRC.
• Strong automation experience, including Selenium.
• Deep understanding of IRM/GRC processes, controls, risk scoring, and SOX compliance flows.
• Hands-on experience with ServiceNow tables, ACLs, flows, update sets, APIs, and business rules.
• 3+ years validating platform UI, Service Portal, and Workspace UX.
• 2+ years of experience with Agile/Scrum methodologies.
• Proficiency in test planning, test case creation, and defect management.
• Familiarity with ServiceNow platform behaviors, modules, ACLs, and flows.

Preferred Skills

• ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF).
• Scripting experience with Python or JavaScript.

Key Skills

Education

Any Graduate