Description

You will provide QA and technical support for payment terminal solutions, ensuring smooth operation and lifecycle management of payment devices. This role is hybrid.

Responsibilities

• Troubleshoot issues by analyzing trace logs and system behavior.
• Support testing, validation, and certification of payment applications.
• Assist in deployment and configuration of payment terminals, including OS and application loading.
• Work with terminal management systems (TMS) and hosted estate management tools.
• Document issues, resolutions, and testing procedures.

Required Skills

• 5+ years of experience in QA and/or technical support roles.
• Strong understanding of payment processing systems and workflows.
• Ability to debug and analyze trace/system logs.
• Experience with Terminal Management Systems (TMS) or hosted estate management platforms.
• Knowledge of terminal provisioning, including OS and application loading.
• Familiarity with payment terminals (Ingenico or Castles Technology preferred).
• Strong problem-solving and analytical skills.
• Strong written and verbal communication skills in English.

Preferred Skills

• Experience collaborating with development and operations teams to resolve defects.
• Any Graduate degree.

Key Skills

Education

Any Gradute