Description

Key Responsibilities

• Lead overall QA strategy, planning, execution, and governance for the EHR SaaS implementation.
• Develop and maintain QA plans, testing approaches, schedules, and resource plans.
• Serve as the primary QA contact for leadership, IT teams, vendors, and business stakeholders.
• Report testing status, risks, metrics, and defects to project stakeholders.
• Manage defect tracking, prioritization, resolution, retesting, and validation.
• Lead data migration and conversion validation from legacy EHR and ancillary systems.
• Validate patient, clinical, pharmacy, billing, and historical records for accuracy and completeness.
• Review ETL processes, data mapping, validation rules, and reconciliation reports.
• Conduct pre-load/post-load validation, record counts, field-level verification, and exception analysis.
• Coordinate testing of interfaces, inbound/outbound data feeds, and downstream reporting.
• Lead functional testing across EHR modules including clinical, scheduling, orders, medications, documentation, and billing.
• Validate end-to-end workflows across clinical and administrative user roles.
• Lead system, integration, regression, and UAT testing.
• Ensure SaaS configuration changes and vendor releases are fully tested.
• Partner with business and clinical SMEs to develop UAT scenarios and test cases.
• Maintain test plans, test cases, traceability matrices, and test evidence.
• Track testing activities using Azure DevOps, ALM, Jira, or similar tools.
• Support manual and automated testing approaches where applicable.
• Ensure testing documentation meets audit, compliance, and project delivery standards.

Required Qualifications

• 11+ years of experience in QA/Test Lead or QA/Test Manager roles.
• 11+ years of hands-on experience with data validation, data migration, and ETL testing.
• 11+ years of experience leading functional testing across EHR modules, including clinical, scheduling, orders, medications, documentation, and billing.
• 11+ years of experience validating data migration and conversion from legacy EHR and ancillary systems.
• 11+ years of experience testing SaaS configuration changes and vendor releases.
• 11+ years of experience coordinating testing of interfaces, inbound/outbound data feeds, and downstream reporting.
• 11+ years of experience creating and maintaining test plans, test cases, traceability matrices, and test evidence.
• 11+ years of experience coordinating testing activities with vendors and multidisciplinary teams.
• 11+ years of experience with test management tools such as Azure DevOps, ALM, or Jira.
• 11+ years of experience working in Agile and/or hybrid delivery environments.

Preferred Experience

• 8+ years of experience with EHR implementations, including clinical, pharmacy, and billing workflows.
• 6+ years of knowledge of healthcare data standards such as HL7, FHIR, CCD/A, ICD, and CPT, as applicable.
• 6+ years of understanding of HIPAA, privacy, security, and government healthcare compliance requirements.
• 6+ years of experience supporting state or public sector healthcare systems

Key Skills

Education

Bachelor's degree