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Quality Analyst

Sutherland

 

Central Luzon, Philippines

Posted On: 3 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Quality Analysts
Tenure: Contract - Corp-to-Corp
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Description

Evaluate customer transactions to ensure accuracy and adherence to established processes.

This role is on-site.

Responsibilities

  • Evaluate transactions for compliance with required processes and guidelines.
  • Report findings through timely and accurate data reports and analysis.
  • Identify trends and suggest improvements based on transaction observations.
  • Attend internal and external calibration sessions as assigned.

Required Skills

  • 5+ years of experience in relevant roles.
  • Proficiency in MS Office.
  • Strong analytical skills to interpret data and identify trends.
  • Experience in process transformation.
  • Clear, constructive, and professional verbal and written communication skills.
  • Ability to develop professional rapport with team members.
  • Degree in any field.

Education

Any Gradute

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