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Synchrony Corp Logo
Quality Analyst

Synchrony Corp

 

Dallas, TX, USA

Posted On: 3 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Quality Analysts
Tenure: Full-time Only
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Description

Lead business requirements definition and documentation from discovery through user acceptance testing.

This role is on-site.

Responsibilities

  • Analyze process flows, use cases, and test plans to define detailed business requirements.
  • Act as the primary liaison between client subject matter experts and the development team.
  • Conduct customer and market needs analysis to develop product and internet systems requirements.
  • Manage the full requirements lifecycle, including the creation of training plans.
  • Collaborate with product, relationship management, quality assurance, and project management teams.

Required Skills

  • 5+ years of experience in business requirements analysis and documentation.
  • Proven ability to design and map complex process flows.
  • Experience managing requirements through user acceptance testing (UAT).
  • Strong background in Quality Assurance methodologies.
  • Competency in Project Management and relationship management.
  • Ability to translate client tactical goals into functional technical requirements.
  • Experience conducting market needs analysis.

Preferred Skills

  • Experience with internet systems requirements.
  • Background in training plan creation.

Education

Any Graduate

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