Description

You will conduct quality assurance assessments, control testing, and performance monitoring to ensure accuracy and regulatory compliance within financial services operations.

This role is on-site.

Responsibilities

• Conduct manual testing and control assessments to verify adherence to quality standards and regulatory guidelines.
• Analyze QA results and customer data to identify risk areas, trends, and actionable recommendations for service improvement.
• Design test cases, manage defects, and maintain reporting dashboards using advanced Excel and QA tools.
• Provide structured feedback and coaching to team members to enhance performance and accountability.
• Support audits, escalate control gaps, and collaborate with cross-functional teams to optimize processes.

Required Skills

• 5–10 years of experience in Quality Assurance, manual testing, or operations within financial services or similar domains.
• Strong expertise in manual testing methodologies, test case design, and defect management.
• Proficiency with JIRA, ALM, and Azure DevOps.
• Proven experience in data analysis, reporting, and creating actionable insights from complex datasets.
• Bachelor’s degree in Computer Science, Information Technology, Business, Finance, or a related field.
• Knowledge of quality frameworks, audit standards, and compliance requirements.

Preferred Skills

• Experience driving continuous improvement initiatives across cross-functional teams.
• Background in identifying and mitigating operational risks in regulated environments.

Key Skills

Education

Any Graduate