Description

You will ensure the accuracy and effectiveness of Decisioning applications by managing quality assurance, testing, and monitoring of Next-Best-Action strategies.

This role is hybrid.

Responsibilities

• Perform impact analysis on new requirements and translate complex strategies into implementable designs.
• Develop reporting and simulations to demonstrate offer qualification across segments and guide NBA strategy decisions.
• Configure new actions and treatments within the Pega Customer Decision Hub and refine existing rules.
• Execute manual, automated, exploratory, unit, and smoke testing activities within an Agile environment.
• Maintain test cases, scripts, and plans while documenting all testing processes and results.

Required Skills

• 10+ years of professional experience in quality assurance or related technical roles.
• Advanced proficiency in SQL and Excel for data manipulation and analysis.
• Experience manipulating and analyzing large datasets using Python.
• Proficiency with BI tools, specifically Tableau, for reporting and visualization.
• Expertise with SOAP and RESTful web APIs using tools such as Postman or ReadyAPI.
• Ability to communicate technical details and business findings clearly to stakeholders.
• Proven ability to manage multiple projects and identify process improvements.

Key Skills

Education

Any Gradute