Description

Detailed list of Job Duties and Responsibilities:

• Develop, execute, and document detailed test plans and test cases for new and existing functionality
• Collaborating with the team to define clear acceptance criteria, comprehending user stories to formulate the test scenarios that validate positive, negative, cross functional and end to end conditions
• Analyze test results and promptly collaborate with developers to fix test failures or escalating issues.
• Perform functional, integration, regression and user acceptance testing across multiple work streams with a focus on data integrity and validation.
• Test configurations, workflows, and integrations with external data sources.
• Test across roles and permissions to validate privacy and security.
• Log test results using QMetry or Zephyr, track, and manage defects in Jira, ensuring timely resolution and clear communication with development teams.
• Create and maintain clear, comprehensive testing documentation. Collaborate with business stakeholders to support user acceptance testing and ensure testing activities align with project goals and timelines.
• Provide actionable feedback to improve product usability, performance, and reliability
• Validate end-to-end data integrity and functional flow, third party services, data conversion etc.
• Stay current with QA best practices, tools, and emerging testing approaches, including test automation.

Qualifications
Required:

• 3 – 5 years of professional experience in software quality assurance or testing (or equivalent training/education).
• Solid understanding of the software development lifecycle and Agile methodologies, with proven experience performing test planning, test execution and defect management within the Scrum Agile or Scaled Agile Frameworks.
• Strong attention to detail with the ability to identify inconsistencies and edge cases.
• Strong analytical, problem-solving, and decision-making skills.
• Experience testing backend interfaces that use RESTful/SOAP APIs
• Excellent in written clarity and documentation to articulate complex bug scenarios and technical requirements
• Excellent in verbal articulation in interaction with both technical and non-technical members such as developers and business teams during testing process.
• Ability to work independently in a remote setting while maintaining strong collaboration with team members.
• Experience testing Salesforce applications, APIs, and integrations.
• Adaptable and quick learner with new systems, tools, and processes.
• Experience with data validation testing across integrated systems.
• Experience using Atlassian Jira and Confluence

Preferred:

• Experience working in public health, healthcare, or government IT projects is a plus
• Certification in Agile specific frameworks such as SAFe for Teams or SAFe Practitioner is a plus
• Salesforce Associate Certification or Salesforce Administrator Certification is a plus
• Experience testing integrations and interfaces for example: Snowflake
• Experience using Zephyr, or QMetry for test case management lifecycle.
• Familiarity in automation frameworks across the Continuous Delivery Pipeline (Acceptance Test Driven Development) to ensure quality is built-in rather than inspected at the end

Key Skills

Education

Any Graduate