Description

You will manage quality assurance for a B2B API gateway and contact center application modernization project.

Responsibilities

• Collaborate with cross-functional teams to develop new features and capabilities.
• Perform unit, integration, functional, system, regression, and user acceptance testing (UAT).
• Design and execute test plans and detailed test cases.
• Manage test progress using tools like Jira, Zephyr, or TestRail.
• Automate test processes and conduct performance testing.

Required Skills

• 7+ years of experience in software testing and automation.
• Hands-on experience with the software development life cycle (SDLC).
• Proficiency with automation tools such as Selenium, TestComplete, or Appium.
• Experience with Genesys or similar contact center platforms.
• Familiarity with Java, Python, or C#.
• Knowledge of Postman and Rest-Assured for API testing.
• Strong understanding of databases and SQL queries.
• Experience with performance testing tools like JMeter or LoadRunner.
• Working knowledge of Agile/Scrum practices.

Preferred Skills

• Strong analytical and problem-solving skills.
• Ability to write clear, comprehensive test plans.

Key Skills

Education

Any graduate