You will own the end-to-end QA program planning, budgeting, resourcing, and risk management across multiple workstreams and vendors.
Responsibilities
Establish enterprise test strategy (functional, integration, E2E, UAT, NFR) aligned to product roadmaps and regulatory milestones.
Drive continuous improvement using shift-left/shift-right practices and standardized quality playbooks.
Architect and scale automation frameworks (UI, API, services, DB).
Lead QA planning and integration testing for Fiserv platforms, covering migrations, conversions, and feature upgrades.
Coordinate with vendor teams for release notes, defect triage, and hotfix validation; ensure end-to-end traceability from regulatory requirements to test evidence.
Required Skills
10+ years of relevant experience in quality assurance program management.
Expertise in architecting automation frameworks using Selenium, Cypress, Playwright, RestAssured, Postman, JUnit, TestNG, and Cucumber/BDD.
Experience defining and implementing enterprise test strategies.
Familiarity with banking products including core banking (DNA/Signature/Premier) and payment channels (ACH/PEP+).
Understanding of regulatory compliance frameworks (FFIEC, GLBA, SOX, PCI DSS).
Preferred Skills
Experience coordinating with Fiserv/vendor teams for complex platform integrations.