Description

Requirement Analysis: Collaborate with County and vendor staff, and stakeholders to Understand business requirements, user stories, and technical specifications, translating them into detailed test cases.

Test Planning and Execution: Design, write, and execute comprehensive test cases for all functionalities, features, and bug fixes related to the platform functionality

Types of Testing: Perform various types of manual testing, including functional, regression, integration, user acceptance testing (UAT), security, and performance testing.

Defect Management: Identify, document, track, and report application defects/bugs using bug tracking system and work closely with vendor QA testers to ensure timely resolution and verification of fixes.

Configuration and Customization Validation: Validate platform configurations (e.g., custom objects, fields, layouts, flows, validation rules, permission sets) and custom Apex code to ensure they function as expected and align with requirements.

Integration Testing: Ensure seamless and accurate data exchange between system platform(s) using APIs (REST) and tools like Postman if appropriate.

Data Validation: Verify data integrity and accuracy during data migration or routine operations using tools like Data Loader and database queries (SOQL/SQL).

Collaboration and Communication: Provide testing status updates and reports, and support County users during Integration Testing and UAT.

Key Skills and Qualifications:

Technical Proficiency: Strong understanding of various enterprise, SaaS, or complex business system implementations and other platforms utilized by public agencies, configurations, and customization options.

Testing Expertise: Knowledge of testing methodologies (Agile, Scrum) and experience with test management tools (e.g., Jira, Postman).

Analytical Skills: Strong problem-solving, analytical, and debugging skills with keen attention to detail.

Communication: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and stakeholders

Key Skills

Education

Bachelor's degree