Description

Key Responsibilities:

• Develop and execute test cases, scripts, and procedures for both Conversational AI applications and Agentic AI/LLM systems.  
• Collaborate with product managers, developers, and stakeholders to maintain quality standards throughout the product lifecycle.  
• Conduct functional, regression, integration, and performance testing on Conversational AI platforms, agentic AI frameworks, and LLM-based solutions.  
• Identify, document, and track defects using JIRA, providing detailed insights and reports on testing outcomes.  
• Analyze business and technical requirements to design test strategies tailored to Conversational AI and Agentic AI/LLM use cases.  
• Evaluate the usability, effectiveness, and scalability of AI-driven applications, offering actionable feedback.  
• Generate comprehensive test reports and summaries for stakeholders, highlighting key findings and recommendations.  
• Continuously improve QA methodologies to meet the evolving demands of Conversational AI and Agentic AI technologies.  

Required Qualifications:

• 3–7 years of experience in software testing and quality assurance, with expertise in Conversational AI and Agentic AI/LLMs.  
• Strong understanding of standard testing practices, methodologies, and tools for AI applications.  
• Hands-on experience with JIRA for defect tracking and project management.  
• Proficiency in Excel for data analysis and reporting.  
• Knowledge of functional and non-functional testing, including performance and security testing.  
• In-depth familiarity with LLMs, agentic AI systems, and conversational technologies.  
• Proven ability to work effectively in cross-functional teams within fast-paced environments.  
• Excellent problem-solving and analytical skills.  

Desired Qualifications:  

• Experience with automated testing tools and scripting languages.  
• Exposure to natural language processing (NLP) testing and validation of intelligent agents.  
• Familiarity with version control systems.  

Key Skills

Education

Any Gradute